When we receive your reservation details, One of our Representative will contact you within 48 hours to Discus and Finalize your reservation and provide you with the Final quote, You Must Confirm this details and Pay the Deposit by wire transfer , Western Union Money transfer or Online payment (Visa or MasterCard are accepted)..
Reservations should be made as early as possible to book the desired holiday. Space on a given tour will be secured upon receipt a deposit of 25% of the full price. This payment will be 50% during the Christmas and New Year holidays and on packages including airfare. This deposit counts as part of your final payment. Deposits can be made by bank wire transfer, Online Payment or sent via Western Union. Payment should be received within 7 days of booking.
* Please Note that the rest of Payment will be made upon arrival in Cash USD.
A refund will normally be made to the same account and using the same method used for the original payment. No refunds are possible in the event of a no show for an existing reservation. Refunds will be done only through the Original Mode of Payment. No refund is due in case of no show for an existing reservation. Cancellation requests should be sent via email to provide the company with written confirmation that your reservation should be cancelled, in case you cancel your trip the following charges will be applied:
*More than 40 days before your arrival, 6% of the deposit paid will be charged as a bank transaction fee.
*Between 40 and 30 days before your arrival date, 25% of the entire tour price will be charged.
*Between 29 and 15 days before your arrival date 50% of the entire tour price will be charged.
*Between 14 and 7 days before your arrival date 75% of the entire tour price will be charged.
*Between 7 and 1 days before your arrival date 100% of the entire tour price will be charged.
Additionally, there are cancellation fees on all domestic flights within Egypt. If you cancel a tour at any time, you will be subject to any fees according to the airline’s cancellation policy.
Any changes made to the original booking are subject to availability. If the full payment has been received you will be subject to the price variation (if the amendment is higher in price you will be required to pay the difference and if the amendment is lower in price we will be required to return the price difference), However, if only you have paid the deposit the price variation will be discussed mutually and the same rules will be applied as the full payment.
Complaints can be solved immediately while you are in Egypt, Just Call our Hotline and we will do whatever possible to solve your problems. If you feel that your problem persists call Our Tourism manager while you are still on your tour, in the unlikely event that your complaint cannot be dealt with to your satisfaction by speaking to a Delta Egypt staff member or the chairman of the company, you may refer your complaint to the Egyptian Ministry of Tourism in Cairo.
prices are based on two persons sharing a room (twin sharing). Rooms for single occupants are available with an additional of supplementary rate. Hotels and lodges are named as an indication of quality and rooms may be reserved at an establishment of similar quality. Published prices are inclusive of tariffs and other costs at the time of printing and are subject to change without notice.
The programs quote the average price of flights with approximate timings. Requests for specific flight times or changes to previously booked reservations may result in changes to the total price of the package.
If the Client has any special requests, he should inform company at the time of booking. The Company and its suppliers will try to satisfy such requests, but, as these do not form part of the contract, the company does not guarantee to do so, including for pre-bookable seats. If the Company confirms that a special request has been noted or passed on to the supplier or refers to it on the confirmation invoice or elsewhere, this is not a guarantee to fulfill it. The Client will not be specifically notified if a special request cannot be met. The Company does not accept bookings, which are conditional on the fulfillment of any special request.
POLICY 1: For Packages, Nile cruises And hotels
Under 2 years old: free of charge
Under 6 years old: 25% of total tour cost for an individual
Under 12 years old: 50% of total tour cost for an individual
All children 12 or older are considered adults.
If your tour package includes flights, an extra supplement for your child may apply.
POLICY 2: For sightseeing tours & shore excursions
under 6 years old: free of charge
Under 12 years old: 50% of total tour cost for an individual
All children 12 or older are considered adults.
If your sightseeing tours include domestic flights or ferry boat, an extra supplement for your child may apply.
Tipping is customary for expressing one’s satisfaction with good services rendered to him by staff on duty with him. We advise you to tip as you are willing. This will be greatly appreciated by staff, but you are not obligated to do so.
The contract constituted by the company’s acceptance of the client’s booking, subject to these booking conditions, shall constitute the entire agreement between the Client and the Company. The payment of a deposit or final payment by bank transfer or credit card indicates that tour participants have read and accepted all terms and conditions and agree to abide by them
