Delta Tours Terms and Conditions
When we receive your reservation details, One of our Representative will contact you within 24 hours to Discus and Finalize your reservation and provide you with the Final price, You Must Confirm this details and Pay the Deposit by wire transfer , Western Union Money transfer or credit card (Visa or MasterCard are accepted)..
* Reservations will be secured once we recive a deposit of 25% of the full price.
* This payment will increase to 50% For rservations during Christmas and New Year holidays .
* This deposit counts as part of your final payment.
* Deposits can be made by bank wire transfer or sent via Western Union or paid using a credit card (Visa or MasterCard).
* Please Note that the rest of Payment will be made upon arrival in Cash USD or any Hard Currency
1. Bank Wire Transfer:
Our Bank Wire Transfer Info:
|Account Name:||Hamed abd el Aziz El Gabry|
|Bank Name:||Qatar National Bank|
|Address:||5 champilion st. , Downtown , Cairo|
|Bank Phone:||002 02 27707013|
|Bank Fax :||002 02 27707099|
Please send to Delta Tours Egypt a copy of money transfer Transaction by fax or E-Mail This will enable our staff to follow-up with the banks in concern.
Fax Number: 00202-25759170.
Western Union fast money transfers:To Mr. Hamed Abdel Aziz El Gabry
Please send the reference given by western union MTCN ( 10 Digits )and the country from where you transferred the Money , the amount and the sender full name.
sending us a photocopy of your credit card with an authorization that you accept that Delta Tours can charge you the amount Please Note that you should send us boss sides of cards Copy and make sure to provide us with CVC numbers ( This is Egypt Bank rules for online credit cards )
Cancellation requests should be sent via fax or emailed to provide the Company with written confirmation that your reservation should be cancelled.
In case you cancel your trip, the following charges will be applied:
More than 40 days before your arrival, 6% of the deposit paid will be charged as a bank transaction fee...
Between 40 and 30 days before your arrival date, 25% of the entire tour price will be charged.
Between 29 and 15 days before your arrival date 50% of the entire tour price will be charged.
Between 14 and 7 days before your arrival date 75% of the entire tour price will be charged.
Between 7 and 1 days before your arrival date 100% of the entire tour price will be charged
A refund will normally be made to the same account and using the same method used for the original payment.
No refunds are possible in the event of a no show for an existing reservation .
The Company acts only as an agent for the participants in regard to travel, whether by rail road, boat, aircraft, or any other mode of transport, and assume no liability for injury, illness, damage, loss, accident, delay, or irregularity to person or property resulting directly or indirectly from any of the following causes: weather, acts of God, force major, acts of government or other authorities, wars, civil disturbances, labor disputes, riots, theft, mechanical breakdowns, quarantines or acts of default, delays, cancellations or changes made by any hotel, carrier, or restaurant. No responsibility is accepted for any additional expenses. .
complaints can be solved immediately while you are in Egypt, Just Call the our Hotline and we will do whatever possible to solve this problems .
If you feel that your problem persists call Our Tourism manager while you are still on your tour;
In the unlikely event that your complaint cannot be dealt with to your satisfaction by speaking to a Delta Egypt staff member or the chairman of the company, you may refer your complaint to the Egyptian Ministry of Tourism in Cairo. .
The contract constituted by the company's acceptance of the client's booking, subject to these booking conditions, shall constitute the entire agreement between the Client and the Company. The payment of a deposit or final payment by bank transfer or credit card indicates that tour participants have read and accepted all terms and conditions and agree to abide by them. .